Support

Get help with itycod. Our support team is here to assist you 24/7.

Contact Support

Email Support

support@ityweb.com

Response within 24 hours

WhatsApp

+213 XXX XXX XXX

Quick response

Support Ticket

Open a ticket at ityweb.com

Track your request

Before Contacting Support

  • ✅ Check the FAQ for common issues
  • ✅ Search this documentation
  • ✅ Verify your license is active
  • ✅ Check for plugin conflicts
  • ✅ Test with a default theme

What to Include in Your Support Request

  1. WordPress Version
  2. WooCommerce Version
  3. itycod Version
  4. Active Theme
  5. Active Plugins List
  6. Error Messages (screenshots if possible)
  7. Steps to Reproduce the issue
Response Times: Email: 24h | WhatsApp: 2-4h | Tickets: 12-24h